The phone nightmare is over but now I have the "Learning curve" as I try to master the new features of my new phone. A la headache.
I returned to the Verizon corp office armed with prices from Amazon on the two phones I was considering purchasing. Each phone had 3 versions. Small, medium and large. Well, regular, plus and ultra.
I was hesitant to order online (recently burned by Verizon) for fear that the delivery would be delayed and backordered. I was tired of waiting. But, I did not want to pay in store prices.
I showed the prices to the Verizon rep. He was young and so polite. He was unable to match the price. However, he used to work at Best Buy and suggested to go there and they would match the price.
I did. I had a great nephew that worked there and was hoping he was working that day. He was not. In fact he had moved to a Best Buy 30 minutes north. Rats. Anyway, before finding out my nephew no longer worked there I walked around waiting for somebody to offer to assist. Nobody did. I walked and walked. I looked at refrigerators. I looked at cameras. I looked at phones. I was disappointed - they only had a few phones. I was looking at a phone and noticed the one I wanted was missing. The little stand was there, just no phone. There was a little yellow button-like piece. I pushed it. You see a button, you gotta push it - amiright?
Well, that got me some attention as it set off an alarm. A young gentleman quickly came over and said he needed to get a key to turn it off. He was very nice about it. He said he was with a customer but if I just took a seat he would be with me in a few minutes. I waited. And waited. I even joined in the conversation with his current customer.
Finally, it was my turn. I explained to him a few details. He said yes, he could match Amazon's price but they would have to order the phone. Oh, I can't do that. My wound was still too fresh. I didn't want to go through it all again. But,....but....he did have my second choice. It was in a status of "Open box". I asked what that meant. He said somebody had purchased it, opened the box but returned it. So, it wasn't "used" or "refurbished" - just open box. Well, this was a much nicer phone and their price was very close to Verizon's price for the regular model. I took it. I wanted this to be over. If I did not purchase this "Ultra" model at $8 more than Verizon's "regular" model price I was not getting a phone today. By the next day I would have been without a phone for 2 weeks.
In speaking with the salesman (very young polite guy) I mentioned that I was in the process of switching banks. He said that he was going to look into working at a bank. I thought the job position of bank teller was going to be a thing of the past since ATM's came out. He didn't think so. Huh. A bank teller job is better than a sales job at Best Buy. It just didn't sound right.
Later, I had another two hours to kill before picking up my daughter from work so I went to a nearby craft store. As I got out, I looked around at the plaza recalling how it looked 20 years ago. The big draw to the plaza at that time was Circuit City. Remember that store? Micro Center is still around. I looked up the nearest Radio Shack. It is a couple of hours away from me. I was surprised. I thought they had all closed. I used to go to Radio Shack just to browse to see what was new out there. I have "NEVER" browsed clothing, shoe or hand bag stores. I only like to shop for a few things. Tech items and stationery supplies being my favorites. My interests change over the years same as everyone else. These days its more houseplants, flowers and gardening. I did tech for so long, I tend to steer clear of that subject completely if I can. This phone shopping was enough to last me the next five years.














